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Plivo's Buddy

Creation of the brand's Mascot

Created Buddy, the mascot for Plivo, designed to spark interest and make the brand’s complex world feel more fun, human, and engaging.

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The Need for a Face: How Giving Plivo a mascot added human touch to the brand, in a crowded tech world

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The Landscape

Plivo’s technology was powerful, but the brand felt distant, more functional than relatable in a crowded AI world.

The Why

Logos and taglines weren’t enough. To spark recognition and build trust, the brand needed a personality.

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The Spark

That’s where Buddy came in, more than a design, a shape-shifting identity that brought warmth and story to Plivo.

Creative Process

Iteration at the Core:

Buddy’s design didn’t appear fully formed. It was shaped through rounds of trial and error—some versions looked too playful, others too stiff. Each step refined how Buddy should balance friendliness with professionalism while staying true to Plivo’s identity.

The Head as the Hero

The breakthrough came with Buddy’s head. To tie him directly to Plivo’s main product-Voice AI for customer support, headphones became the defining element.  This small but powerful detail made Buddy instantly recognizable as the “voice” of Plivo.

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Buddy's origin story

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Future Visions

Buddy was born in a vibrant AI-powered future. In this world, automation reigns supreme, driving progress and connectivity.

Shape-Shifting Power

Designed as a shape-shifter, Buddy can transform into countless avatars to suit any task or role. This unique ability makes Buddy a versatile agent.

Mission to Automate

Buddy’s true mission and purpose of existance is to streamline and simplify life by automating tasks across industries and roles. 

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Buddy embodies the future of intelligent automation

Seamlessly adapting to any role with its shape-shifting abilities. As a versatile AI agent, Buddy is designed to transform tasks across industries, making automation accessible for all.

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Buddy's AI avatars:

Buddy’s AI avatars are versatile digital personas that transform to expertly handle any task or role.

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Master visual concept

Buddy’s origin story comes to life in this master visual: Buddy is depicted navigating a surreal, futuristic universe, where a global skyline sets the stage for its many avatars. Here, Buddy seamlessly solves problems and automates processes, embodying Plivo’s spirit of innovation.

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Tools used

- Midjourney

- ChatGPT 5

- Photoshop Generative

- AI illustrator

- Sora

Master visual story expansion:

After introducing the master visual for Buddy, the Plivo mascot, a range of creative expansions allowed Buddy to become an integral and versatile element for both internal operations and external brand visibility. Here’s how Buddy's master visual was adapted for various business and brand engagement opportunities is Photobooths, zoom backgrounds, company presentation decks, posters for events and office decor.

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Buddy’s brand presence initiatives

Buddy’s brand presence is thoughtfully integrated across both the physical and digital worlds, amplifying recognition at every touchpoint.

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Digital assets

Digitally, Buddy powers social media, YouTube, website, and product, driving strong brand connection and

social proof.

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Physical assets

In the physical world, Buddy engages employees with brand merchandise, avatar cards, office decor and event collaterals.

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Digital assets :

Virtual personality

Digitally, Buddy has become a superhit for AI agent distribution across Twitter, YouTube, TikTok, and Instagram. Buddy’s avatars show up in glimpses throughout Plivo’s product and website, reinforcing his recognizability everywhere online.

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Buddy on Plivo's X

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Buddy across product and website

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Material assets :

Physical Personality

Brand Goodies were created for employees across India and US, giveaways for externals, personality cards for employees and gifts for customers to establish Buddy as the recognizable face of the brand.

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Business Impact

Buddy has brought smiles to employees across our offices in India and the US, becoming the star of every event and a familiar face across stickers and design collaterals. As the highlight of our YouTube channel, Buddy’s presence in thumbnails and demo videos has helped us reach over 50,000 views withing a month. Over 5000+ sticker sheets and badges featuring Buddy’s design have been distributed across India and the US — at events, to customers, and to external partners strengthening overall brand recognition.

50k+ 

views across social 

5000+ 

goodies distributed

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